Spare Parts
One of the most important Keys to supporting any manufacturer’s product line in the Australian Market Place is understanding that any brand of equipment requires the following to be successful,
- availability of spare parts
- availability of spare parts manuals in English
- availability of workshop repair manuals in English
- phone support for technical assistance
As an equipment owner, spare parts support is crucial to minimize downtime, increase productivity and maximize customer revenue through the safe use of your equipment.
Therefore we constantly monitor high use parts and hold them in stock at our satellite yards to support both our Hire Fleet units and Customer owned equipment.
We also have overnight access from the manufacturer’s national spare parts holdings and efficient freight service in place if parts are required from the manufacturer’s overseas holdings.
Why purchase from us rather than the manufacturer? We monitor orders and if for some reason a part will be delayed causing our customers extended breakdown time, we check availability of the parts required from our Hire or Sales fleet and remove the part free of charge to support our customer’s needs.
We source local or OEM supplier’s identical parts and sell at a discounted rate to our customers were available and all other prices are guaranteed not to exceed the manufacturer’s current RRP price list.
